For the Public For Public Bodies For Custodians For Youth

For Custodians

The Health Information Privacy and Management Act (HIPMA) regulates the collection, use, disclosure and management of personal health information by custodians.

The IPC is responsible for overseeing how HIPMA is administered to ensure its purposes are achieved. To carry out this responsibility, the IPC has a number of powers including that she may advise custodians, promote best practices, comment on breach reports received, and make any recommendations she determines are appropriate. She also has the power to investigate complaints about any alleged non-compliance of HIPMA by custodians.

This website has information that will help custodians meet their obligations under HIPMA.

What's New

Advisory for health custodians: transferring of medical records and continuing duties

The following information is important for health custodians who may transfer their patients to another custodian, retire, leave the territory, or otherwise cease their operations.

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Officers petition the court to maintain budgetary independence from government

Four independent offices of the Legislative Assembly are petitioning the court to maintain their budgetary independence from government and protect the rights of Yukoners.

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Government interference puts Yukoners rights at risk

The Minister of Finance has declined a request from our office to cease Government of Yukon’s unprecedented insertion into his budgetary process

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What is HIPMA? Find out

What investigations have you done? Find out

What are your office's procedures? Find out

What resources do you have? Find out

Contact Us

We're here to help!

3162 Third Avenue, Main Floor
(corner of Third Avenue & Alexander Street)
Whitehorse, Yukon, Y1A 1G3

With the continued presence of COVID-19 in our community, our office continues to encourage the wearing of masks by all visitors to our office. If you do not have a mask, our office can provide you with a disposable one.

For general inquiries:

Phone: 867-667-8468
Toll free in the Yukon:
1-800-661-0408 (ext. 8468)

Email*: info@yukonombudsman.ca

*Email is not a secure method of communication. Email containing personal information should not be sent to our office unless sent securely. If you wish to send us a completed form or other personal details, you can request a Secure File Transfer link from our office.

To submit a complaint or a request for review (access request) form:

Phone: 867-667-8468
Toll free in the Yukon:
1-800-661-0408 (ext. 8468)

Email*: intake@yukonombudsman.ca

For media inquiries:

Phone:867-332-4555

Email*: communications@yukonombudsman.ca